HOMEFLORAL - REFRIGERATOR STORAGE MESH HANGING BAG

Standard Shipping Times:

USA and Canada: 5 - 14 days

Oceania: 7 - 15 days

Europe: 7 - 15 days

Latin America: 7 - 15 days

Other countries: 15 - 30 days

Processing Time:

We process all orders within 24hours. But, orders can sometimes take 3-5 days to process after placing the order, before shipping out.

Unexpected Delays:

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

Reach Out:

Kindly reach out to us for any further support or assistance, send us a mail through support@homefloral.co

📦 Standard Worldwide FREE Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

💰 Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue a replacement or refund.

📩 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.

💳 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.

Q: How do I check the status of my order? 

A: Home Floral partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas via our partnership with USPS. Due to this, we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking). 
We offer international shipping options too - no matter where you are, you can buy from us!

Q: How long does shipping take?

A: Please allow up to 1 week for your order to process, and to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 2-4 weeks. For International orders, please allow up to 4-5 weeks.

Q: Why does shipping take so long?

A: Our prices are significantly lower than our competitors since we have relationships with our suppliers to ship directly to the customer! The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Q: I ordered two products, but have received only one... what's happening?

A: Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Do not worry, it is quite normal that you receive a product a few days before the other.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: What types of Payment do you accept? - All Standard Payments.

A: We accept all Standard Payment options by Visa, MasterCard, and American Express.

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button, then proceed to the checkout page. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does Home Floral provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: How can I get in contact with you?

A: We handle customer service through email to ensure a timely and efficient turn around rate for yourself and your trendy products. If there are still any questions that you have and feel like we did not answer feel free to send us an email at (support@homefloral.co) with any questions or concern that you have.

Q: Do you offer a refund if I don't like the product?

A: Visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ, please contact us and we will get back to you as soon as possible.

Q: What if the item I ordered arrived broken or damaged?

A: We'll make it up to you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item, please contact us within the first 7 days of receiving that item and we'll work it out with you

Our support staff members are working tirelessly 24/7 throughout the year to handle your request.

If you have any issue, complaints, or query, please feel free to reach out to us through our Contact Page, or rather shoot us a mail through support@homefloral.co

Happy to help!